Email of the day.

To: info@proteinfactory.com
Subject: old customer dissapointed in where you have come

I ordered CFM from you for years—going back to when I used to fax you my orders. In those days you charged $7.ish/ pound. While the price was high, your service was good. I have been a loyal customer ever since, ignoring your ever-growing price points.

I just placed my first order with someone else—paying $5.9/ pound.

Don’t forget where you’ve come and especially those who helped you grow into who you are.

Regards,
John

Sorry my prices disappoint you. But you can be assured that my margins are smaller now then they were back then. Whey protein is a dairy product and unless you have been living under a rock in the past few years you might have noticed the price of dairy products, things like milk have skyrocketed in price. This directly effects the price of whey protein.

Secondly, years ago when I started proteinfactory.com I had no liability insurance, no overhead, and no FDA to worry about. Today I run an FDA certified and inspected facility. This ads to the cost of the powder.

Thirdly, my proteins are the best in the world. Please let me know of another company that sells proteins like Super plasma, vapor whole egg, instant oatmeal powder, Heliogen casein, Ultra 97 (which is 97% protein, highest protein % in the world, ), Omega Muscle…..all of these products required actually research and develop so that I can bring my loyal customers, my customers that appreciate my R and D better products than ANY multi-million dollar supplement can like Weider, Met-RX, or EAS. My protein powders are the best in the world, period.

Finally paying $5.90 a pound for genuine CFM whey isolate is like paying $1.50 for a gallon of gas. It aint possible.

Its true, you can find company’s that sell bulk whey protein for very cheap. But that’s easy to do. Hell if you want I’ll give you the phone number of a place where you can buy whey protein isolate for $3.50 per pound. These company’s just wait to see what Im coming out with next and then try to rip me off. Like the Oatmeal powder I sell. Optimum Nutrition tried to rip me off but unfortunately they cant because that is a special product we make. So instead they use Oat flour…what a joke. And some company’s use oat starch….

So yea, I choose the road of originality and being the leader in protein development, not just a company that sells cheap bulk powders. Sorry to disappoint.


Sincerely,
Alex Rogers
President
Proteinfactory.com
Ph. 732.920.5710
Fax. 732.920.5924

love your response but I would have done it Arnold style, so read it closely.


Dear Sir

First off, I truly appreciate your business over the years, however and it is so
unfortunate, the increasing prices within the dairy industry have
caused me to raise my prices. We do feel horrible about the increase, but please
know we are giving you the best product available.

You can rest assure that our increase is justifiable and
on par with industry standards. We do thank you for your
unconditional support and look forward to serving you in the future.

Yea that is better. chances are if I sent him your response he might come back as a customer

dropping the F Y in a polite manor is key, the rest is incidental

LOL ... I just caught that Vape!

Is this guy math deficient, or just not site knowledgable??? If he could have spent 5.30/lb on WPI if he would have just purchased the on-special 5 LB WPI bags mentioned on the sites Main Page:

http://proteinfactory.com/shop/home.php

Oh well ...

lol

yea as I said Arnold style.

Slick

I ordered CFM from you for years—going back to when I used to fax you my orders. In those days you charged $7.ish/ pound. While the price was high, your service was good. I have been a loyal customer ever since, ignoring your ever-growing price points.

We're very sorry we had to increase our prices, but the cows are demanding better wages, and their health insurance premiums have gone through the (barn's) roof.

However, we've passed along your message to our complaint department:

- Dan

People are always trying to get something for nothing. You get what u pay for. If you want to put Crap in your body they can go somewhere else. Personally I don't want to mess around so I stay here and send people to your company!

I can't make any medical claims, but when my father was going through chemo, he was taking your protein and was doing great. He told the docs about the protein he was taking and they said to keep on with what he was doing. I feel he did soo good because of the Quality he was getting!!

The rate of inflation alone could probably account for the increase from $7. Some people.......don't know how to compare apples to apples.